CUSTOMER REVIEWS
See what our customers have to say about our cleaning services.We’ve used Redwood Chem-Dry three times this past year and it’s safe to say we won’t be using anyone else for our carpet/upholstery cleanings. Ryan provides great communication, reasonable pricing, amazing results and stellar service which has made it easy to become a loyal customer to Redwood Chem-Dry.
Ryan was right on time and did an excellent job quickly! It’s a nice change to work with a quality and professional company that has reasonable prices here in Humboldt. I would highly recommend!!
Ryan arrived when expected, gave me an accurate price for the square footage, and got right to work. So professional and considerate! He even had to work around the needs of a tenant by cleaning his room first. Cleaning included even areas with a bed in the way which Ryan moved to one side and back again. I have never used Chem-Dry before and was so pleased compared to the companies that soak your rugs with water so it takes hours or even days to dry. The product was safe with a pleasant citrus scent. Really tough stains were all removed. I couldn’t be more pleased!
Excellent service! Showed up on time, just took a few hours and was dry by the time I got home a few hours later. No smell at all, will definitely recommend and use them again for cleaning carpets. Ryan was the person that came out and he was very polite and professional and no worries at all about taking off while he did the job.
These gentlemen are professional and courteous. Great customer service and clean carpets!
It’s fair priced, and fast service. They get in, get to work, get it done, and get out. The carpet looks great when finished, and it’s virtually dry in only a couple hours. Redwood Chem-Dry is hands-down better than any steam based cleaning. I recommend them highly.
I highly recommend this carpet cleaning company! Ryan uses the best equipment and products that get the job done effectively and fast ! Best part of using this company is your carpets dry within 4 hours! Faster if your heaters on! Super affordable as well!
Ryan was awesome! He was honest, thorough and quick. I highly recommend!
Friends who have used this service recommended them and I can see why. Owner-operated and Ryan is great. Friendly and very good at this. Really appreciate the service. The only problem I had is that the name of this business is changing to from Pace’s to Redwood Chem-Dry which was a little confusing when I was trying to find them.
Professional, friendly, and efficient. Will definitely use them again.
On-time and did a fantastic job making our sanctuary look great.
Ryan does a phenomenal job and is always so accommodating and helpful!
They did a great job on our carpets! Carpets look like new. Friendly & efficient service.
Excellent cleaning! A little higher priced than other traditional carpet cleaning services, but much more effective and dries in less than 1/2 the time of normal processes! They also cleaned all my upholstery for reasonable rates and had wonderful maintenance products to keep on hand between cleanings.
They arrived on time and did a very professional job. All my puppy spots from my 3 baby pups are gone. They also did my father’s old chair, and it is like new again. May be a little high priced, but it is true, in 2 hours I was able to let my dogs run free and bring my things back in. My pups are in-door dogs, so any longer and they would not have been happy. Very friendly service too. I even got a free spot remover, which I used on a room they did not do, and it took the spot right up. I am a happy camper.
We have been getting our carpets cleaned by them for over 10 years and in multiple houses. We are always impressed by how clean everything turns out and how quickly they are able to get the job done.
I have an elderly cat with poor bladder control, and after several incidents I really needed my couch and chair cleaned. Nature’s Miracle alone just wasn’t doing the trick. Ryan came out the same day I called, even though he had to squeeze me in to do so. He is a great guy – pleasant and professional, and his rates are very reasonable. He did a wonderful job with my couch and chair, and even cleaned my area rug at the same time, saving me the cost of an additional service charge. All looked beautiful. Because I had already used an odor reducing enzyme, we decided not to add it again as it might have damaged the upholstery. Unfortunately, the smell didn’t go away completely, so I called Ryan to see if he could come out again and apply it this time. Even though it was my decision not to use it the first time, Ryan didn’t charge me for the additional application or service call. If you want great service, done right and at a reasonable rate, don’t hesitate to call Ryan at Redwood (Pace) Chem-Dry.
I’ve worked with Ryan for years as he’s great. I had a crisis with my dog losing control of his bowels and Ryan came that same day fitting me in between other appointments. He returned this white area rug and it was perfect. This is just one example of many.
Redwood Chem-Dry is the ONLY place that we use for quality cleaning. I love that when Ryan is done with his superb work that the house almost looks brand new. It’s amazing what a cleaning can do, especially when it is done by a true professional. Highly recommend.
I hope that Ryan and crew are reading this because they deserve to know how completely and happily I am satisfied with the job they do cleaning my carpets and rugs. I have used their services numerous times and appreciate their attention to every detail – punctuality, professionalism, and most importantly the terrific cleaning. Twice I have asked them to tackle a really nasty stain and been amazed at how beautifully it disappeared. This is a great company!
Have used this business several times and have always been impressed with both the results and the professionalism. Easy 5 star review.
Ryan, the new owner of Redwood Chem-Dry, is very service-oriented. He called me before the scheduled date to confirm and get directions (I thought I would have to call him), and when he realized he would be late he called to let me know. He explained everything thoroughly and was always willing to answer questions in a friendly way. He has been at this for 14 years, and seems dedicated. I appreciate that the products he uses on the carpets are not toxic, though they are effective at cleaning; all stains were removed! I was quite satisfied with how the carpet looked afterward (and this is a 33-year-old carpet), and will contact Ryan again next time.
I’ve used Ryan and Redwood Chem-Dry 2 times now. The first time I was moving out of a small place and the previous company I had hired to clean the carpets made virtually no difference. Ryan came in and for less time and less money made the carpet look like new again. Very impressed with the customer service, short work and drying time, and reasonable prices. He’s just now helped me get the puppy pee out of our carpet! We will always use Redwood Chem-Dry.
Complete professional. Quick but efficient and clearly paid attention to detail. I’ve been so much more excited to come home to what feels like a brand new place. Who uses a black light to clean!? No brainer if you want your carpets feeling like new!
Very impressed with both the service and Ryan the new owner.
Awesome service in Eureka area! Ryan does great work.
Always on time, excellent, trustworthy. I prefer the dry method because of the high humidity in our area. I have allergies to any cleaning products and theirs doesn’t bother me.
Incredible customer service! Guaranteed satisfaction.
The best carpet cleaners on the west coast they do everything from Antique rugs to couches and everything in between I highly recommend them they do a wonderful job.
Ryan has always been punctual, professional and the carpets always look great after the cleaning.
Ryan was flexible, professional, friendly and did a great job! I would definitely use this company again and highly recommend!
It has been 4 months since I had my carpets cleaned by Redwood Chem-Dry. They were quick to get me a quote. They were punctual, and quick with the work. The carpets were dry by the next morning. To this day my carpet and furniture look awesome. I will definitely use them again.
I am a local landlord and have been using Redwood Chem-Dry (NOT to be confused with Pays Steam Carpet Cleaning) since the mid-80’s. They are professional, on time, courteous, responsive and very easy to work with. In Humboldt County, with all the moisture and mildew potential, the Chem-Dry carbonated, non-water cleaning system is by far superior. I NEVER let my tenants do any kind of DIY carpet cleaning, which usually involves water and/or steam. They know going in that part of their deposit will go towards having the carpets professionally cleaned, as it was for them before they moved in. This way, I never have had any problems with mold or mildew in any of my houses, and the carpets, even the ones that got really dirty, come out spotless and ready every time. Plus, the carpets are dry and ready to use in just a few hours, instead of a couple of days. A landlord friend has also used them for her hardwood floors, which had been discolored by dog urine, making large black spots. They have a renovation product that made the floor look like new, and really great, without having to have them sanded and re-stained and sealed. Saved her hundreds of dollars in labor and time. I would recommend Redwood Chem-Dry without reservation — they have helped me maintain my investments in carpet and rentals. Plus, their prices are totally comparable with any other water-based cleaning companies out there.
Jason did an excellent job on our couches! Very very pleased with the outcome! He was kind, professional and had great communication. Highly recommend!
I had them come clean a couch, loveseat and two armchairs. They were quick to respond with a quote. I set up a day and time. They were on time and very professional.y price actually came in a little lower than than quote which was a great surprise. They were respectful of my home and time. My couches and chairs look amazing.
Ryan, the owner, was quick to respond to my SOS phone call asking for my family home’s carpets to be cleaned. I was able to schedule an afternoon cleaning within a couple of days. The carpets look and feel amazing (it’s like we have a new house!) at a fair value.
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